Articles and feature stories

I love the opportunity to tell a story that writing articles and features presents. Every story has an interesting angle, and it's finding and expressing that angle that interests me - from advising how to deal with Altzheimers disease in aging drivers in Open Road, describing the process used to build the paths around Narrabeen Lagoon for World Landscape Architecture or shining light on the tensions in Sydney's affluent inner suburbs for the Sydney Morning Herald, it's the story that counts.

Experience includes: The Fifth Estate, The Good Weekend magazine, The Sun Herald, The Australian, Better Homes & Gardens, The Open Road and The Sydney Morning Herald (much of this work was completed under bylines other than my own)

Technical writing

General technical writing

I can bring a warm accessible voice to your complicated business documentation, particularly heavily regulated businesses like medical device manufacture, insurance and banking:

  • Marketing collaterals

  • Websites for product and promotion

  • Product disclosure documentation

  • Product explanations and outlines

  • Converting "insurance speak" into plain english

  • Business plans

  • Internal marketing, training and change management documentation

Experience includes: ClearView, Insurance Choice, EnviroSure,  Fuji Xerox, and LoanMarket

Medical technical writing

Heavily regulated industries can be a challenge for some writers, but that's where I cut my teeth, so it's second nature for me. While at Cochlear, I pioneered the technique of writing regulatory submissions in parallel with the Design and Development process, then introduced it to ResMed. It is now being slowly adopted around the world.  I also submitted the world's first "real time" 510(k) for Cochlear's Ear Level Speech Processor in the 1990s.

  • Product documentation including context sensitive help files, brochures (product labelling, in FDA-speak) and websites

  • Policies, processes, procedures, and work instructions

  • Training plans, lesson plans and training materials

  • Project documentation including user requirements documents, requirements specifications, verification and validation overviews and project naratives

  • FDA submissions including Product Marketing Application (PMA) and 510(k) Premarket Notifications and 483 Responses

  • Produced the first first "real-time" 510(k) submission for Cochlear in the 1990s

  • Notified body responses including responses to compliance audits and non-conformities

  • Audit reports (have worked as an auditor)

Experience includes: Cochlear, ResMed, Neuromonics, Restorative Therapies, Saluda Medical, Olympus UK, Olympus Industrial and The Olympus KeyMed Group, Queensland Health